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We called AmeriGas in June of 2016 when an error occurred on our account. We had received an automatic delivery of Propane that we had not requested nor authorized. Keep in mind, everything in our home with the exception of the pool Jacuzzi is electric. Living in...
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1.0
I didn't like
  • Customer service does not document accounts properly
#1005454
Reply to reviews
Charged me twice the amount of what they did last fill The woman on the phone will not give pricing without account number says the rates depend on how much you use but could not tell me how that works They are pricing per customer! why is it not a standard price per...
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1.8
I didn't like
  • Price
#1005317
Reply to reviews
Went to buy 200 gallons of propane from Amerigas today. That is the minimum they will deliver without emergency fee. I lease the tank from them aswell. I ask what's the damage? $585.42 I was floored, asked what is my rate? $2.79....does thst include my military...
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Anonymous
Anonymous

I use Amerigas, and couldn't be happier. When it is frozen outside, and I have no money....they fill the tank, knowing I will pay when I can. And, I always do. Our minimum f...

Anonymous
Anonymous

They SUCK ALL THE WAY AROUND!

1.0
#1004846
Reply to reviews

Amerigas Customer Care Review

Amerigas
#942267
1.0
Best example of the lack of customer service I HAVE EVER SEEN,in 44 years of being in business. Borders on price gouging. Apparently they are in the mindset, if you offer customer service people will expect it,so lets not bother.
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Amerigas Tank Refill Review

Amerigas
#932207
Over charged us. Avoided a leak in our tank. Acknowledge their error in charge then sent our already paid bill to collections.
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Amerigas Residential Gas Supply Review

Amerigas
#911823
On several occasions I have noticed I was being charged for estimated usage rather then what was on my meter. Trust me the estimation couldn't have been further from benefiting me. This company actually steals from its customers. Complete dirtbags. No wonder they are hiring constantly
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Short Review for September 01, 2016, Pc_exchange_policy

Amerigas
#911630
1.3
Its *** it has been a month since i stopped my service and still waiting for my refund check...
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Recently Americagas started charging a yearly rental fee of $65.00 then decided to purchase an electric heat pump. They are always rude and condescending . We were told it would also be a $40 fee to discontinue service. We set up for them to disconnect the equipment on...
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1.6
#1002312
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whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...
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1.5
I didn't like
  • Does not price match competitor prices
#1001935
Reply to reviews
I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but when I called they informed me I was not on such a program. That was a lie. My tank fell below 25% and I was concerned about getting a fill before the...
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5.0
#1000764
Reply to reviews
Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees. Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my...
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Anonymous
Anonymous

stop complaining

1.2
#1000744
Reply to reviews
I pald for gas on the 25th l call on the 28th ask when will i get my gas? i was told they do not have a date yet. they have our money sitting in a bank account somewhere getting paid interest. Then when you ask about your gas you have paid for, a person on the other...
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Anonymous
Hart

We also know about excessive charges.Also rude employees, incompetent service which could have resulted in our home being blown up.Would be interested in a class action suit.

1.0
I didn't like
  • Customer service sucks and their liers
  • High prices
  • Scamming people
#998879
Reply to reviews
Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal?? After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...
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#998308
Reply to reviews
I have not used my propane in over a year, so I called in December (at the end of my current tank rental period) to have the tanks removed. No response. I called a 2nd time. Got a call back a week later saying that she was getting the work order going and that there...
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1.3
#997348
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