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This company charges outrages prices and very secretive about what they're charging. I strongly urge you to call them and ask what they are charging per gallon. My last fill was over four dollars per gallon. I ask the driver how much it was per gallon before he filled it and he did not know. They claim to have put in 163 gallons and the bill was $687. Switched to Campora for $1.19 first fill and I believe Max $1.79 for 1 to 2 years. Lots of...
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Why is it that when you have an emergency after hours or on a weekend that the drivers do not carry any parts on there trucks to be able to fix it? If they don't carry parts why have them come? It cost us over $200. We have been a customer since 1991 and this is the way we get treated. The service man that came out said that the parts are expensive and it would be best to get a new heater. Don't they carry water heaters? We can't get one any...
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#985977

In the past i have assisted clients with paying their bill. More than a few times i have heard that their tank would get filled with out permission then charged when they didn't have money. In my experience with Amerigas they charged without a limit when our authorization sheet specifically says the amount and limit. Now that i have more clients using Amerigas I am a bit leary of paying for services. Being that they are the only company to...
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1.1
I didn't like
  • Staff and communication
#980665

Amerigas Residential Gas Supply Review

#911823
On several occasions I have noticed I was being charged for estimated usage rather then what was on my meter. Trust me the estimation couldn't have been further from benefiting me. This company actually steals from its customers. Complete dirtbags. No wonder they are hiring constantly
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Short Review for September 01, 2016, pc_exchange_policy

#911630
1.3
Its *** it has been a month since i stopped my service and still waiting for my refund check...
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Amerigas Residential Gas Supply Review

#904870
Amerigas customer service is horrible and delivery service is even worse. We changed suppliers and have a above ground tank now. They *** us to buy a 40 year old tank they never service but want your money . They want us to pay to have their tank dug up at our expense. They never cut you a deal on gas even when propane prices goes down.
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Amerigas Customer Care Review

#904541
1.0
Dispatcher is the worst Drawde and DM rick lee. ***
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I HAD SETUP WITH THEM 3 WEEKS AGO TO DELIVERY A TANK TO MY HOUSE AND THEY HAVE RESCHEDULED 3 TIMES AND STILL NO TANK SO I CANCELED TANK DELIVERY AND NOW MY DEPOSIT THEY ARE TELLING ME THAT IT WILL BE 1 WEEK BEFORE MY REFUND IS PUT BACK ON MY CARD. STAY AWAY FROM THESE CROOKS. THEY TALK A GOOD GAME BUT SUCK AT GIVING EVEN DECENT CUSTOMER SERVICE. I CALLED ANOTHER GAS COMPANY TODAY AND MY TANK WILL BE SET BY THEM TOMORROW WHICH A ONE DAY TURN...
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1.0
I didn't like
  • Customer service sucks and their liers
#977446
This is absolutely the worst company i have EVER had to deal with. The first time i have gotten propane filled with them it took 3 weeks to even come to the house because i needed a safety check and they were that booked. Then they said they would deliver 3 days later. Nobody showed. After i called they finally showed up 2 days after that and said they needed to do a pressure test. I have a small heater in an office that he said did not pass the...
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Anonymous

DB You need to contact your State Attorney Generals Office. A company that supplies fuel for heat cannot just shut off your service or fail to deliver.

Anonymous

Moses Am having problem with this company in their billing. They come fill the tank when there is nobody. The send an invoice when am on vacation. When I pay they send a bill of $78...

1.5
#970078
My tank never had a gauge so I couldn't tell if I was going to run out. (Which I asked them to change for 2 years and was ignored). When I ran out the weekend before Thanksgiving I called first thing Monday morning and was told they couldn't fill it before Thursday without a 175.00 emergency fee. I asked them to come and get their tank and it is still sitting in my yard. They hsd no problem charging me a 53.00 tank rental fee tho. :/
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#967275
We are new to propane and believed the service tech who said we didn't need a 500 gallon tank, but 2-100 gallon tanks only. Two tanks were delivered, one was leaking and was taken away. They promised a new one in two weeks due to the service tech (who said he was the only one who worked this area) was going on a weeks vacation. We agreed that that was fine. Our two stoves (now known as the flame throwers!) used more gas than anticipated so after...
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I didn't like
  • You have my money but i dont have your service
#964765
I am completely unsatisfied. We placed an order two weeks ago and have not received a fill up. We have nothing but problems every year with you all. You are ready to take our cash but not provide the service. Every single time we call in no one answers the phone line we are on hold for over 30min and get no where. We go directly to the office and no one is doing a darn thing! By the way the last time we went in a driver himself was complaining...
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Anonymous

Anonymous Being a former employee of 15 years. The only way to get ANYTHING resolved is to complain on their amerigas.com site. That is forwarded to the Market/Area Manager. They give t...

#963775
I called and told them my tank was empty and I need my lines blew out and my tank refilled. They came out and filled the tank, but told my wife they had twelve other calls to make and didn't have time to blow out my lines. I now have gas and nothing to use it with. I submitted an online complaint and receive no response. I called the following week and was passed up to the District/Regional Manager.She then told me she had the complaint, but had...
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#963361

I am basically stuck with Americas because I have to pay extra to have a new service installed. I sent my check to whatever address they told me to and then they lost it. so I sent another. then they found the lost one and asked me to cancel the second one. then they said I did not pay my bill because i cancelled my check. i was basically stuck without heat for a long time and plants in my greenhouse died because they did not supply gas. Then...
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1.1
#960063