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I got call from tenant that water heater quit working and the oven does not work. I tell the tenant the chances of two appliances going out at one time would be slim, that I am out of town four hours away, and I could not be there till morning. I drive four hours from...
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Anonymous
harry kam

company refuses to make good on their mistake. still fighting with Amerigas. Bad bad company. do not use them unless you need headaches and empty wallet

1.6
I liked
  • Drivers are courteous
I didn't like
  • Whole experience
  • Whole experence
#1044080
Reply to reviews
They offered me a free inspection (which they billed me for and I had to fight to get that bill removed) on my own personal gas tank and when I accepted they came out and put a lock on my gas tank! They said I was not home which I was to review their findings and...
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1.0
#1040657
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My sister has a tank that she has needed removed for 2+ years cannot get Mount Airy office to remove. We called a little over a month ago needed gas in our tank the price we were quoted was $3.89 called Clark gas quoted $2.49 so we of course went with Clark when Clark...
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1.2
#1036501
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Amerigas Tank Refill Review

Amerigas
#953039
Have motorhome 20 max cap. Driver filled 22 over 100% fill never credited ,she was conifidante in securing payment stealing socoal security income off my card, no discount for veteran or senior respect. 3.60 cent a gallon price gouging rip off Artists. Currently unknown if Im driving a hazzard.
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Amerigas Customer Care Review

Amerigas
#942267
1.0
Details
Best example of the lack of customer service I HAVE EVER SEEN,in 44 years of being in business. Borders on price gouging. Apparently they are in the mindset, if you offer customer service people will expect it,so lets not bother.
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Additional Fees
Billing Practices
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff

Amerigas Tank Refill Review

Amerigas
#932207
Over charged us. Avoided a leak in our tank. Acknowledge their error in charge then sent our already paid bill to collections.
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Amerigas Residential Gas Supply Review

Amerigas
#911823
On several occasions I have noticed I was being charged for estimated usage rather then what was on my meter. Trust me the estimation couldn't have been further from benefiting me. This company actually steals from its customers. Complete dirtbags. No wonder they are hiring constantly
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Poor service. No call backs from manager
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Anonymous
Big D

Doesn't surprise me, All Managers are like this. Safety is not what they practice, falsifying leak check forms by male csr, no safety except when safety manager is aroundThen ...

1.4
#1036080
Reply to reviews
Amerigas has dipped into this customer's pocket for the last time. I did a comparison call today after having our tanked filled a few days ago and receiving a bill for almost $700. Amerigas is charging $4.55 per gallon and another local companys price is $2.15 per...
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1.1
#1033377
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we have a summer home in Florida. Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove. I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the...
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1.6
I liked
  • Nice drivers
I didn't like
  • Supervisor did not return my call
#1031084
Reply to reviews
I needed a refill on propane for my cook stove. They quoted me $485!! I could not believe it! The added fees on top of fees to the cost of the actual propane. I did not use enough was the excuse they gave me. I told them I was going to let it run out and they can come...
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1.0
I didn't like
  • Wont pick up tank after termination without a termination fee
  • Any part of it for 16 long years loose the witch in cobleskill
  • Paid tank rental fee got gas elseware for 142 vs 485 cookstv
#1029548
Reply to reviews
In August of 2015 we visited the Blue Flame Gas store in Richmond, VT, in person to fill out the paperwork to have the propane service for our house turned back over to our names, after having tenants in the house the previous 4 years. Part of the paperwork was a...
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1.3
Richmond, Vermont
I liked
  • Courteous friendly drivers
I didn't like
  • Hostile customer service
  • Lack of forthcoming information regarding our account
  • Price gouging
#1026984
Reply to reviews
In sept of 2016. I called to have gas leak fixed. After waiting several days no one showed up. Dec someone called to fix leak. I was not there. In January I called 800 number and they made someone come out I was told by Smilly the tech it would about 300 dollars to fix...
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1.0
#1025105
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I take care of my fathers finances as he is hard of hearing and not able to communicate very well with the general public. He is a customer of AmeriGas and they let my father run out of propane during the middle of the winter and told me that they were not able to get...
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I liked
  • Field service technicians
I didn't like
  • Customer service sucks and their liers
#1024161
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