Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

we have a summer home in Florida. Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove.

I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week we got a bill for $130.54 for a service call. Never before were we charged to have the lock removed. Please understand that we have no idea why the always put a lock on our system because there is no outstanding bill.

After calling our local Amerigas here in FLorida they acted like they are doing me a favor and lowered the bill to $63.00. Its a scam, they lock us out and then we have to pay a ramsom to get it turned back on.

Product or Service Mentioned: Amerigas Customer Care.

Reason of review: Pricing issue.

Monetary Loss: $70.

Preferred solution: Full refund.

I liked: Nice drivers.

I didn't like: Supervisor did not return my call.

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