Not resolved

we have a summer home in Florida.Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove.

I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week we got a bill for $130.54 for a service call. Never before were we charged to have the lock removed. Please understand that we have no idea why the always put a lock on our system because there is no outstanding bill.

After calling our local Amerigas here in FLorida they acted like they are doing me a favor and lowered the bill to $63.00.Its a scam, they lock us out and then we have to pay a ramsom to get it turned back on.

Review about: Amerigas Billing Department.

I liked: Nice drivers.

I didn't like: Supervisor did not return my call.

Review #1031084 is a subjective opinion of a user.

Product or Service Quality
Additional Fees
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Price Affordability
Billing Practices
Value for money
PRODUCT OR SERVICE Amerigas Customer Care
Reason of Review / Monetary Loss Pricing issue / $70
Preferred solution Full refund

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