Jasper, Alabama
Not resolved

I am a NEW Customer, when they came out & put me a Tank in & 100 gallons of Propane it was $155.00 & I Specif-ally asked was that all I owed, because I live on $731.00 a month, that was fine, well a week later I got a Bill for $97.00 I called your company to find out HOW.. Well they explained it to me AFTER THE FACT, before your Company put it in, I have called the Jasper, Alabama office & told them I did NOT, have NO way of paying it..

Well it Started out at $97.00 Now it is $163.64, That is MORE than I Paid when they Brought the Tank & Gas Out, a $163.64 may not sound like much to AmeriGas, but it is for me. They should have told me up Front you have "Hidden" Cost.. I am sorry but if I don't have it then you don't have it, It's hard to pay, Light's, Water, Gas, & Buy Medicine, All I am saying, Your Company AmeriGas should be UP Front, I lived in Birmingham, Al. & Drove about 40 miles one way before my Home there Burned in Birmingham, to get Propane..

Just had a Sister order 100 gallon from y'all today $155.00 & Now they talking about going with someone else, My 81 year old Daddy just had to pull a Permit in Jefferson,County, Alabama so they could get a Tank from Y'all & He said He was NOT going with y'all since you did His Daughter like this, Now my Gas Service has been Suspended.. I just can't BELIEVE y'all are doing a Single 57 year old Lady on SSI, like that... It's just NOT right.. I have Buried 2 very Close Family Member's in 3 week's..

I can NOT believe y'all "DON'T" have a "HEART"! I can't even afford a Christmas Tree.. WHAT A "FANTASTIC" BUSINESS YOU HAVE..

Merry Christ mas.. I WISH I could say the same..

Product or Service Mentioned: Amerigas Gas Tank.

Reason of review: Poor customer service.

Amerigas Pros: Delivery person.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Amerigas Reviews

  1. 282 reviews
  2. 96 reviews
  3. 32 reviews
  4. 9 reviews
  5. 5 reviews
Amerigas reviews