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I have been an AmeriGas customer for 5 years. I live in a mobile home and have all electric heat.

I have a centrally located propane heater in my mobile home installed by the previous owner to offset the electric bill. The second year of using this heater I had a 200.00 dollar gas bill in one month. I stopped using the propane and shut the valve off. Well I continue to receive bills from AmeriGas.

When I call and give them the meter reading which is 3704. The bill says beginning reading 3705. Ending reading 3709. I am now being charged late fees on propane that I have not used.

This matter will go to the attorney general. I am tired of dealing with this company.

Company wrote 0 public responses to the review from Mar 16, 2010.
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Anonymous
#231947

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#125902

That is good call the attorney general maybe he will come out and turn your pilot lite off for you. I love it when people won't take responsibility for their own actions and rely on a government agency.

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