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Took over six weeks to get my propane tank refilled ( have been a paying customer for over 15 years). The first time, the delivery guy did not call ahead like they had promised, just showed up, I was at work, so he permanently canceled the delivery order!

Numerous mistakes but not one apology. Couldn't find more surly employees anywhere. No such thing as "customer service"! Worst policy is that they will not give you a delivery time (8 hr window), so I spent two days off work sitting at home waiting!

Only positive I can think of is the delivery people are pleasant. Wish I could give negative stars

Product or Service Mentioned: Amerigas Gas Tank Refill.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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