Not resolved

For 19 Heritage propane had me on an automatic keep full service.

This past winter they let my gas run out.

My water pipes froze and then thawed out resulting in repairs that amounted to $14,000. This home is in the mountains of North Carolina and it is a vacation home. I even questioned some of the people in the local office as to how they would know when my gas tank needed refilling. They said they used an actuarial table To determine when they needed to put gas in my tank.

I told him his actuarial tables must be flawed because my gas ran out. It took me 7 months working with their insurance carrier to only receive half of my money back for damages.

Product or Service Mentioned: Amerigas Gas Tank.

Reason of review: Poor customer service.

Monetary Loss: $14000.

Amerigas Cons: Price, No delivery when expected.

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