Watsonville, California
Not resolved
0 comments

We called on Friday to say we needed a fill up, they said you're scheduled for Monday delivery. They never came, I called 3 times to find out when delivery would be on that day, but they said by 4 pm, which came & went, then on Tuesday morning they hadn't come either & we were completely out of gas.

AND their phones would answer then hang up on me & they never delivered.

Now it Wednesday morning, no gas. Had friends over for dinner last night, had to use the fireplace for warmth & all my dishes are waiting for hot water, needless to say, no showers last night.

We're going to change to Mountain Propane.

Product or Service Mentioned: Amerigas Gas Tank.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Amerigas Pros: Friendly customer service reps.

Amerigas Cons: No delivery when expected.

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