tank propane gas service customer customer service bill office delivery price
4.3
Details

Update by user Oct 03, 2019

Issue with Amerigas was resolved. Manager at local amerigas contacted me personally, apologized for the high pricing and gave me a credit. He also stated that i would get better pricing for being a long time customer and the next fill up was at the average day rate...

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Resolved
Review
#1450694 Review #1450694 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue

New customer | Amerigas review from Houston, Texas

Not trustworthy and very incompetent. Cheated out of money and military discount. Discusted especially because this is the only propane supplier in this area. They offered no help or no resolution to their *** customer service.
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Review
#1380842 Review #1380842 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment

Excellent customer service | Amerigas review from Katy, Texas

5.0
Details
Negative: Purchased refill in automatic station and valve did not function Positive: returned back to station and called service number. They reviewed purchase data and exchanged without any problem
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Review
#1333881 Review #1333881 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Texas resident with gas stove, water and heat. Overcharging by and far, three bills for the last three months should not be $1104. I received another bill for 100 more gallons yesterday. I called and emailed in December b/c I thought something was wrong. The lady at...
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Review
#1194669 Review #1194669 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
Loss
$540
Preferred solution
Let the company propose a solution
What really makes me mad about Amerigas is that they make you pay a fee of $100 to "lock in" a low price with them which, no matter how low the cost of propane goes, you're still locked into a higher price. It could protect you if prices exceeded your locked in price...
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Review
#878265 Review #878265 is a subjective opinion of poster.
Reason of review
Pricing issue

Amerigas Propane Review

4.4
Details
you would think with oil Being at all time lowthe price of propane would also be lowering sense propane is a byproduct of oil
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Review
#776288 Review #776288 is a subjective opinion of poster.
Reason of review
Poor customer service

Butane Review

1.0
Details
First: expensive. Second: don't keep appointments. Ordered butane monday, told "be out this week". Called Wednesday, tank setting on 28lbs. Told deliver our location Thurs. Thursday. 3:30. No driver. Called, said driver had to leave, be our tomorrow (Friday). No one can provide courtesy call to inform us. Amerigas can be late but Customers better NOT BE LATE paying bill!
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Review
#652582 Review #652582 is a subjective opinion of poster.
Reason of review
Problem with delivery

Amerigas - Heater Review from Houston, Texas

I decided to do a follow up on my amerigas complaint and situation from this last weekend. You won't be surprised the outcome wasn't positive. After being told the tech had noted on work order the reason for heater not igniting was an appliance problem and for that ide need to call a local service company to check it and callin back questioning possibility of a leak due to the delivery tech turning on but leaving BEFORE it had lit obviously the tech made no note, or excuse on order and, I'm sorry, I thought amerigas was my "live, 24/7..blah, blah, blah,local provider!" After bein given my to do list, I waited for that emerigency call back and truck that was "coming immediately", yep, still waiting. While waiting a friend drove an hour to get here to find tank was off outside and much air in line! No appliance issue but you can bet your *** the $40 chrge for that check they had to do will still be applied!! I'm curious how many have or would refer someone for $100 when they couldn't pay me enough! Why would I do that when they can not handle the consumers, they already have, efficiently and safely!
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Review
#579171 Review #579171 is a subjective opinion of poster.
Reason of review
Damaged or defective

Very poor service | Amerigas review from Ennis, Texas

1.0
Details
I make a monthly payment every month and I have call almost every day for fuel so I can still have heat. There was a mis commucation with a payment an as long as I made the monthly I was told I would be ok. I like to when it was pro gas the girls in the office are very rude!!!!!!!!!!!!!!!! I will find another gas company very soon When you call them they act as if they dont have a clue what is happening I have made serveral call to corp office an they even told me the same
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Review
#578959 Review #578959 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Amerigas - Gas Tank Review from Fort Worth, Texas

1.3
Details
I think every customer service rep working for this company must take a crash course on how to lie to its customers! They will make any excuse, they deem necessary in a pinch, instead of admitting their inadequacies. 7-10 dys for filling a tank is rediculous! Especially when the competitor's policy is same day service and no excuses!! My landlord has the contract so my hands are tied, but I warn anyone considering Amerigas to use anyone but them. The day service is just as bad as the emergency after hours. I reported a possible gas leak, yesterday, was given a long list of everything I was to do,told someone would be contacting me and coming out AND IM STILL WAITING! No excuse, this time, NOT EVEN A CALL BACK! Thankful I haven't blown up!!!
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Review
#578299 Review #578299 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Reason of review
Poor customer service