Not resolved

For years, never had a problem with Trenton Gas. Some years we prepaid to get the better rates, other years we called in the order. No problems, Ever!

Amerigas took over.

1. converted my contract to we deliver when we feel like it.

2. went from competitive price to 25% higher than the other 3 local companies.

3. NEVER returned calls for parts to propane equipment that they sold me.

4. NEVER returned call about conversions of equipment.

The only time I got a call was from a different office because I dared to not give them a 5-star review.

A month passes, with me sending them 4 e-mails, and they don't respond until I cancel payment for a $2000+ delivery WE NEVER ASKED FOR.

Then they say that the phone number is answered by a Latino??? First, why would that be a problem, and two no Spanish speakers using the phone.

Product or Service Mentioned: Amerigas Gas Supply.

Reason of review: Pricing issue.

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