Durham, New Hampshire
Not resolved

Because we were not aware of the change in our contract our tank went empty in the middle of winter. They charged us an extra fee to fill the tank since it went empty on the weekend.The delivery man was told to charge us to relight the furnace.He kindly ignored them. Eventually reimbursed.Just went empty again and it appears we are on will call again.This never happened with Perkins the company that Amerigas bought out.It may be due to some ambiguity about a tank that is used to fuel our stovetop being on will call.I heard that the big issue with oil and gas deliveries is to try not to deliver prematurely which is a big cost for them.So they push the limit.

Product or Service Mentioned: Amerigas Gas Tank.

Reason of review: Problem with delivery.

Amerigas Pros: Nice drivers.

Amerigas Cons: Business practices.

  • Price Gouging
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