Update by user Jul 12, 2012
Well good news. My husband threaten lawsuit and they took care of everything.
We made sure we got a letter from them wiping everything clean, just in case they try to send a bill later.
The bill is at $0 and the tank is gone. WILL NEVER DO BUSINESS WITH THEM AGAIN.
Original review posted by user Jun 11, 2012
We bought a house almost 4yrs ago and we were told that everything on the property is ours. When we asked about the tank they told us that it was ours but only certain companys fill them.
So we called amerigas and went with them. Very bad mistake. We dont use alot of gas for we have a wood stove as our main heat. when we told them we dont need a full tank they almost double the rate for gas and said we had to pay up front, but if we filled up they would give us payment plans and a lower rate.
We agreed because we didnt have $1200.00 cash laying around and we needed it for our gas stove and water heater. Then we got a phone call from them stating we need to call them or we were being turned over for collections. I had no clue what was going on because we had them pd off almost a yr ago. So when i had called them they told me it was a tank rental.
I told them for what tank because the tank is ours. they told me it isnt and i said why didnt you say something before because we would of told you to take your *** and go and why are we now being charged 3yrs later. So what it all comes down to is $150 for tank rental, $195.00 in fees for being late. Then they want $120.00 to remove the tank.
This is bull ***. and if we dont have it removed they will continue sending me bills for the tank rental. When i asked to speak with a manager, i was told someone will call you back. I have called 3 more times and the same thing.
Then today i recieved a call from a collections agency because amerigas turned this over to them. I think it is time for a class action lawsuit against them.
Product or Service Mentioned: Amerigas Gas Tank.