Their equipment failed and emptied our tank on the 16th of November 2017.On the web site It said I would get a delivery between11/16/2017 to 11/24/2017 but never got it.
Then my husband called to see if they could fill it by the time they replaced our regulators and they said yes but again no delivery. I got a call on 11/27/2017 that said it would be here on 11/28/2017 and someone had to be here so I waited all day just to get another call at 4:00 to tell me it would be 11/29/2017 and someone would have to be here but I have other obligations on that date and must leave by 11:00. I called and they said they would get it to us before 11:00, we will see.
If not we will have to wait for god knows how long for hot water.I did not realize the difference in pricing until I went to this site I will be shopping around.
Review about: Amerigas Propane Tank Refill.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service and price gouging, Delivery practices.