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Too pricey and bad company practices. | Amerigas review from Cedar Run, Virginia

1.4
Details
We have had service with the previous company before Amerigas bought them out. We should have canceled then and there. They charge almost double what other company charge. The rental fees are outrageous. The one thing I will give them is the tech that came out and hook up our stove was awesome. He did go above and beyond. The final straw was when we had requested a refill twice. A month later we are out of gas and still no refill in site. We found a new company and I'm sure we will be much happier with them. After reading the reviews I'm curious what they are going to charge us in additional to our rental fees for canceling.
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Review
#1768651 Review #1768651 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Pros
  • Some of the employees are decent folks
Cons
  • All the fees
  • High prices
  • Company policies and pricing
Reason of review
Order processing issue
Preferred solution
Canceling service
1.7
Details

Update by user Jul 05, 2019

It is now two months after we posted our review. We paid the tank rental and have heard nothing from Amerigas.

Original review posted by user Jun 04, 2019

We just received a bill from Amerigas for propane tank rental because we failed to reach their new minimum usage for rental charge waiver. We have been with...
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Review
#1550348 Review #1550348 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Pros
  • Propane delivery and billing has been fine
Cons
  • Changing the terms of an established agreement without notice
Reason of review
Poor customer service
Loss
$224
Preferred solution
Full refund
I have received an invoice on February 28th from my propane company "Amerigas", this invoice is for tank rental. I have been living in this house for over 12 years and after purchasing the house I found out that the underground (500 gallon) propane tank is owned by...
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Review
#1500065 Review #1500065 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Reason of review
Problems with payment

Poor company | Amerigas review from Richmond, Virginia

1.0
Details
what a terrible company to deal with!!!!!! We moved and requested to have the tank removed. They want to charge us 60.00 to remove the tank, as far as I am concern they can stick it up their ***
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Review
#1416086 Review #1416086 is a subjective opinion of poster.
Cons
  • Suck
  • Will recommend them to anyone
Reason of review
Poor customer service

Usually timely when I call for a refill. Tank rental too hi | Amerigas review from Richmond, Virginia

3.2
Details
My old company charged about $35 a year for tank rental. Amerigas charges $135 a year for tank rental. I could have bought this tank many times for what I have paid.
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Review
#1335993 Review #1335993 is a subjective opinion of poster.
Product
Amerigas Gas Tank
1.0
Details
Amerigas, a couple of months ago sent one of their drivers out to our property. We have not been an Amerigas customer for years and years - probably about 10 years to be exact. I was home sick and didn't think much of it when I heard the truck in the yard. The driver...
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Review
#1293900 Review #1293900 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Explained in great detail above.
Loss
$300
Preferred solution
Full refund
1.0
Details
Culpeper office told me their Pittsburgh office doesn't forward emails sent through their customer service email so they never get them. Called at 4:15 pm on Monday, told by automated answering system that they were not taking calls (theoretically close at 5:30 pm)....
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Review
#1203818 Review #1203818 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1200
Preferred solution
If my well goes out my horses die. Think about it. Get me my gas.
Tags
  • No Attention To Customer Needs
1.0
Details
AmeriGas customer service is awful and unfriendly. Last year I locked in a propane rate for th upcoming winter and then realized we were going to sell our house. I called them to see if I could get a refund in November 2017 before winter even started and was denied any...
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Review
#1166901 Review #1166901 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Return, Exchange or Cancellation Policy

*** poor | Amerigas review from Culpeper, Virginia

Wants to charge rental on tank because I didn't buy enough propane. 325gal and needed to buy half of tank size 162.50.replaced our hot water tank with electric and stove and central air and heat and our propane heater is back up heat when it gets 20degree and below. I have lived here since 1998. My husband and I gets social security.
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Review
#1125598 Review #1125598 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Latest Question

Amerigas Questions
1.0
Details
My main complaint is the rediculous tank rental fees..i was originally with Commonwealth Propane which was bought out by Amerigas. I cannot afford their prices, so i heat my home now with wood and electric..so now since i quit buying propane, they want to charge me...
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3 comments
Anonymous
#1417044

They are awful! 2 tanks on my property, been then for 20 years and I am supposed topay monthly rental fees...

How Long Do You Rent an *** tank before you OWN it? you can purchase a 100 gallon tank for less than $400.00 so how long should I have to rent a tank from this AWFUL company?

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Review
#1122085 Review #1122085 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Reason of review
Pricing issue