tank propane gas service customer customer service bill office delivery price
I have received an invoice on February 28th from my propane company "Amerigas", this invoice is for tank rental. I have been living in this house for over 12 years and after purchasing the house I found out that the underground (500 gallon) propane tank is owned by...
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Review
#1500065 Review #1500065 is a subjective opinion of poster.
Service
Amerigas Tank Rental
Reason of review
Problems with payment

Poor company | Amerigas review from Richmond, Virginia

1.0
Details
what a terrible company to deal with!!!!!! We moved and requested to have the tank removed. They want to charge us 60.00 to remove the tank, as far as I am concern they can stick it up their ***
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Review
#1416086 Review #1416086 is a subjective opinion of poster.
Cons
  • Suck
  • Will recommend them to anyone
Reason of review
Poor customer service

Usually timely when I call for a refill. Tank rental too hi | Amerigas review from Richmond, Virginia

3.2
Details
My old company charged about $35 a year for tank rental. Amerigas charges $135 a year for tank rental. I could have bought this tank many times for what I have paid.
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Review
#1335993 Review #1335993 is a subjective opinion of poster.
Product
Amerigas Gas Tank
1.0
Details
Amerigas, a couple of months ago sent one of their drivers out to our property. We have not been an Amerigas customer for years and years - probably about 10 years to be exact. I was home sick and didn't think much of it when I heard the truck in the yard. The driver...
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Review
#1293900 Review #1293900 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Explained in great detail above.
Loss
$300
Preferred solution
Full refund
1.0
Details
AmeriGas customer service is awful and unfriendly. Last year I locked in a propane rate for th upcoming winter and then realized we were going to sell our house. I called them to see if I could get a refund in November 2017 before winter even started and was denied any...
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Review
#1166901 Review #1166901 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Return, Exchange or Cancellation Policy
2.1
Details
I have to admit after two years of taking over my family home after my mother past I started to question the Amerigas bill. Their prices per gallon are double than other companies plus the amount to rent the tank is more than what other companies charge (at least...
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1 comment
Anonymous
#1155135

Try a local family owned supplier such as Revere or Capitol.

Review
#840064 Review #840064 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • Auto delivery
Cons
  • Prices per gallon
Reason of review
Pricing issue
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Tank

We are not out of propane | Amerigas review from Richmond, Virginia

My husband called about two weeks ago to let them know we were very low on propane. We were assured "we won't let you run out". Well, they were supposed to be here this week, first on Wednesday, no show, and then on Thursday, no show. We were told today that since we weren't a business who uses propane or gas as our main source of energy, they didn't know when they could get to us. We've been a customer for NINE years and they can't be bothered to fill our tank, but they sure can get the bill to use every month.
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1 comment
Anonymous
#771185

I shouldn't write reviews when I'm sick. We are NOW out of propane and they can get the bill to US every month.

Review
#469866 Review #469866 is a subjective opinion of poster.
Product
Amerigas Gas Tank

No delivery, won't pick up tank, charge $100 to discontinue service | Amerigas review from Richmond, Virginia

Two winters ago, I was unable to get a propane delivery from Amerigas. I tried for several weeks to no avail. I went with another company and asked Amerigas to pick up my tank. They didn't. Subsequent attempts to reach them were unsuccessful as they didn't answer their phone. Now they want to charge me a rental fee. When I called to complain, they told me they would charge me a $100 fee to discontinue service. When I asked for a corporate or management person I could speak with, I was told they didn't know. I have emailed the company. Again, no response. DO NOT go with this company.
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2 comments
Anonymous
#536877

Baseboard heat can be either hot water or elitrcec. Many condos and apartment buildings use hot water heat as it does not require duct work like forced air does. Electric heat can also be expensive unless the home is well insulated.

Anonymous
#478042

Yah, I just cancelled with this company because they were price gouging, horrible access to customer service, and charging me for an account I didnt even have! They picked up the tank alright and left a bill for removal of their own tank!

They say its in their contract, however, I didnt see it in mine, and this information was never disclosed. They need to be sued! The only reason they have grown this big is by bilking their customers and counting on us to just pay, or go into collections. A class action suit is warranted.

They have already been sued for "under filling tanks".

Which means this only one of the many things illegial they do, just the first they got called on! sign me up!

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Review
#313023 Review #313023 is a subjective opinion of poster.
Have Amerigas in our lake property only had filled three time each time the tank says 40% full have to pay a gas leek inspection cause tank is empty! We only use on weekends in summer to cook with a gas store which is hardly ever! Then only other use is for heat in...
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2 comments
Anonymous
#358830

Why does white trash always think their local news channel remotely gives a *** about their *** propane problems? They have much more important stories they're working on that don't involve your infantile whining.

Did you ever think to maybe call and talk to Amerigas? Explain the problem and maybe they'd work with you?

No, just throw an infant temper tantrum on the internet instead. Good job, redneck.

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Review
#267904 Review #267904 is a subjective opinion of poster.
Product
Amerigas Gas Tank

Contact Amerigas Customer Service

Website:
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Products and Services Reviews

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Latest Question

Amerigas Questions
Amerigas is an unethical, deceitful, and disreputable company. If you have a choice of any other locally operated propane company then you would be well advised to run in their direction. Over the past year, I have had a multitude of problems with Amerigas forcing me...
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5 comments
Anonymous
#371869

It took 3 months to get your tank picked up because, SHOCKINGLY, propane companies are busy this time of year. Rub your two brain cells together and think really hard and maybe you can figure this out.

When it gets cold outside people need propane delivered. Propane companies are busy doing that and taking care of their worthwhile customers, not bending over backwards to take care of whiney losers who want to pitch an infantile fit about their tank not being picked up. Yes, the largest propane company out there that's been in business for over 50 years has made their fortune by ripping off poor hillbilles. Right.

Your stupidity is off the charts. Did you ever stop to think maybe it takes more than a day or two to process and send out a refund?

And that maybe that had to pick up and pump out your tank before that refund could be accurately determined? It's cool, don't stop and think, just whine and cry on the internet like a child.

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Review
#260371 Review #260371 is a subjective opinion of poster.
Service
Amerigas Customer Care