Hartford, Michigan
0 comments

Cash customer here.Ordered (and paid in advance) for a fill.

Previous company (bought out by Amerigas) was prompt and even changed their delivery route to get propane to customers. Said 5% was sufficient notice. Call Amerigas, place the order, pay for it, and then told since I was at 5% I could expect that if the driver arrived and there was no pressure in the tank that they would have to do a 'drop test'. Actually informed me that I was responsible for paying this on the spot if needed but could not tell me a day/time when to expect delivery.

Called three days later and was told by different Amerigas operator (in a quite proud voice) that they had up to ten days to deliver, and that their policy is to call at 30% - none of which was mentioned to me. Operator said that their driver would get an email to 'see if he can accomodate a trip to my house on Saturday'. I don't mind being a pre-pay customer, but I do mind two things: 1. They have my money already - what is their motivation to get the product to me?

2. They already know that I am low... I'll *** the bullet on that but they say their deliveries are set up to minimize their cost; but as I see it, I'm the customer.

I've paid.The longer they wait, the higher the chance they can gouge me for a hundred dollars more for a simple test.

Had an Experience with Amerigas?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Amerigas - Gas Tank Review from Vineland, New Jersey Amerigas "Tank installed given check exactly for what I was told to pay 12/27/13 252$ money order not check . Then had to pay 500$1/27/14 money order in person all these..." Read more Waste Management predatory contracts Waste Management "I called to cancel, but was told that since we did not renew in April, that we were automatically renewed for twelve months. The person I spoke with admitted our..." Read more Waste Pro Usa - Unsatisfactory even when you pay extra Waste Pro Usa "It's nearly been two weeks since I requested and paid the extra $100.00 fee to have my tree branches picked up I've called numerous times and spoke with office Manger..." Read more Amerigas Residential Propane Services Review from Ahwahnee, California Amerigas "A driver drove through a gate onto a side yard to make his delivery, other drivers delivered from the road, this driver drove over an antique gate that was laying..." Read more Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle Rockport "This is what I wrote to Rockport: I am really surprised that rather than looking at the issue where your product has caused an injury, your response is purely focussed..." Read more Forest River - 40,000 miles few problems Microlite 21 ft frbs Forest River "Bolt that runs the slide in and out breaks often repairs at factory were very very good. Had repairs done while taking a plant tour. Not all divisions are the..." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more Kenneth Cole - Poor Product sold. Kenneth Cole "I brought a wallet from Blue water Bridge duty free shop ,Point edward ON,N7V4JS Canada. on july 12,2017 while going to USA to meet my sister along with my wife..." Read more