Pricing- much higher per gallon than any competitor delivering to similar customers.
Service-Most companies provide much better service.
Phones-You speak to local employees at the competition. Here you speak to someone in a call center located a long distance from your house.
FEES-They will lead the way with fees and charges.
Attitude-The employees are under tremendous pressure and it shows to the customers.
Safety-Is it just a advertisement or do they practice it?
Value- What is the value of using them? Higher prices and fees with less service.
Ownership- Who is responsible at this firm?