Sacramento, California
Not resolved
5 comments

sold my house and the propane balance was settled in escrow, unfortunately amerigas came out and demanded the new difference from the new owners after we had taken care of it. they paid it and now i cant get my money back from them because the account is in my ex wifes name but our divorce in 2003 i was rewarded the house and all accounts associated.

they'll take my money for gas and propane but when im due 400 or so dollars they wont deal with me even though i can order gas.

i wouldnt even be in this mess if when i ordered propane last time they over filled (oops) by a 100 gallons.

so i agreed to pay, little did i know it would *** me in the rear. chiloquin oregon secretary is rude and worthless.

Product or Service Mentioned: Amerigas Customer Care.

Monetary Loss: $400.

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Anonymous
#232514

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#232509

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#95543

Not ALL DRIVERS WILL TAKE COD!! ALSO THE DRIVERS MAKE THE DELIVERY AS THE TICKETS ARE SET OUT BY UPPER MANAGEMENT!!

Anonymous
#95540

YOU WANT TO DOULBLE DIP YOU SAY YOU GOT THE MONEY IN ESCROW TO PAY THE BILL YOU DIDN'T PAY THEN YOUR NEW HOME OWNER GOT SCREWED BY YOU AND YOU WANT AMERIGAS TO PAY YOU A SECOND TIME.

Anonymous
#71798

This kind of 'CROOKED-ACTION' is common at Amerigas!! They give you the run around until you give-up & forget it!!

The best way to get a 'Delivery' is to be there when the truck comes. Tell your 'Provider' a time that you want the delivery made. Say between lunch & 4pm! Pay the driver !

It's called 'COD'!! This puts the driver with responibility of when it was made!!

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