Denver, Colorado
Not resolved
0 comments

I finally have had enough with the lack of customer service and pricing tactics that take advantage of the customer on a regular basis. Every fill up is at higher than market prices and when a complaint is made, they quickly drop the price and if you reject their offer, they reduce it further until you are worn down and end up still paying a higher than market price.

The lack of ability of the local office personnel to make a decision without management approval is consistent. I am glad to be terminating my relationship with Amerigas and changing to a local propane company at 30% less on a pre-buy contract with a customer service attitude that is ten fold what Amerigas purports to offer......for a large company, they are a sad example of how low customer service has fallen.````

Product or Service Mentioned: Amerigas Residential Gas Supply.

Reason of review: Pricing issue.

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