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1.0

Rented a house with a propane tank ...ended up spending over $1800 in 11 months for propane for 1 person. They refilled without my permission- twice / while I was not home.

Then Amerigas said I would receive a refund when the new tenant moved in and I never received my $400 back. When I moved in they required I pay the old tenant for propane that was in the tank when I moved in. Six months later I receive a call from a bill collector that I owe Amerigas $150.00. When I contacted Amerigas they said they had no records of a refund due and did not owe me anything but I owed them $150 in late fees.

It is amazing how this company can stay in business with these types of business practices. If I ran my company like this I would be shut down.

Nightmare company to do business with! Outright dishonest, lie and cheat the customer !

Reason of review: Poor customer service.

Monetary Loss: $400.

Preferred solution: Full refund.

AmeriGas Cons: Being cheated out of gas refund and poor customer service, Repeated broken promises.

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